We also offer a detailed step by step video guide that you can follow
Before installing the application, it is advised to do the following steps:
- Press MENU on your remote
- Reset System Settings via System -> Reset System

- Empty Storage via General -> Empty Storage

- Set the time via System -> Time -> Clock Set

- Go to Power Control options via System -> Power Control
- Auto Power On option causes the device to switch on automatically when it is connected to the power source. It is useful against power shortages. Switch this on.
- Max Power Saving turns the monitor off occasionally so we advise to switch this off.
- Go to Eco Solution via System -> Eco Solution
- Disable Energy Saving Mode, No Signal Power off, and Auto Power off options.
In the menu Network -> Server Network Settings -> Connect to the server
- Remove 127.0.0.1 if text is present
- Enter tizen.eyein.media
- Ensure that the port number is 7001
- Click on Save
The following steps are required to be able to install the application:
- Set the player type to URL Launcher via System -> Play via

- Go to System -> Auto Source Switching

- Press the HOME button on the remote
- Select URL Launcher Settings option

- Type the following URL to the Install Web App section then select OK:
- https://app.eyein.media/6
- If your TV is a new model of Samsung with Tizen 7 (check the specification of your TV Model or contact us), please use the following URL https://app.eyein.media/7
- The application installs and once the installation is complete the application will run automatically and generate player Code
- Enter this code in eyeintelligence.com and assign playlist or report it 514-395-9327 x 316 or email support@eyeinmedia.com. To have more information visit the following section Installing a player