Eye-Intelligence Documentation (English)

• Where to start
  • Required Configuration
  • Connecting and disconnecting from the platform
  • Workspaces and Navigation
• Video Tutorials
• Account and Preferences
  • Modify password – Change Account Preferences
  • Enable 2 Factor Authentication (SMS validation)
  • Configure Alerts and Notifications
• Wi-Fi CRM 360
  • Wi-Fi Connection Steps
  • Wi-Fi Dashboard
  • Analytics and Reports
  • Login Visuals Library
    • Upload Login Content
    • Configure Login Content
    • Login Visual Broadcast
    • Login Visuals and Videos Specifications
    • Login Visual Report
  • Login Portal and Network Configuration
    • Login Portal Configuration
      • Newsletter Subscriptions
    • Login Registration Form
    • Login Portal Design
    • Network Controller Configuration
      • Meraki Controller Configuration
    • Wi-Fi Network Configuration Errors
  • Network Configuration Templates
    • Create a Configuration Template
    • Apply Configuration Template
    • Update a Configuration Template
    • Network using a Config Template
    • Unbound Configuration Template
• Digital Signage
  • Understanding the Structure
  • Dashboard
  • Content library
    • Upload Content
    • Supported File Types
    • Modify and Schedule Content
    • Remove Content from Screens
    • Content Size and Adjustment
    • Replacing content
    • Searching in the library
  • File Review and Approbation
    • Review and Approve new Content
    • File has been Rejected – Review
    • Approbation Tools for Admins
  • Widgets and Advanced Content
    • Manage Daily Menus – Widget
  • Digital Menuboards Step by Step
  • Playlists
    • Creating a new playlist
    • Edit a Playlist
    • Assigning content to a playlist
  • Players Installation
    • Hardware Pre-requisites
    • Network & Security Pre-requisites
    • Install a player on Ubuntu
    • Installing a player on a Tizen Screen
    • Installing a player on Windows
    • Install a player on Google TV (Chromecast)
    • How to run Eye-Infinite Player on a Samsung Smart TV (Consumers)
    • Install a player on Amazon Signage Stick
    • Migrate Media Player to Windows 11
    • Transfer Player Settings or Copy Configuration
    • Configuration of Windows for Digital Signage
    • Configuration of Windows for Touch Kiosks
  • Players
    • Add a Player with a Code
    • Player Configuration
    • Assign Player Content and Playlists
    • Customize Player Screens Layout
  • Alerts
    • Creating an alert
    • Diffusing an alert
  • Frequently Asked Questions
    • User – How to Use Eye-Intelligence
    • Hardware – Troubleshooting Computer and Screens
• Interactive Kiosks & Wayfinders
  • Indoor Maps & Floor Plans
  • Interactive Directories
    • Add/Edit a Directory Item
    • Importing Directory Items from CSV
  • Kiosk Web Application Editor
  • Edit/Replace Map Location
  • Advanced – Directory Item Types and Configuration
  • Fine Tune 360 image orientation
• Chat – Customer service
  • Dashboard
  • Live Chat
    • Answering the Client’s Questions
    • Actions for the Conversation
    • Other Tools for Agents
  • Frequent Questions
  • Settings
  • Report
    • Accessing Reports
    • Modifying the Report’s Period
    • Printing a Report or Saving it as a PDF
    • Understanding the Overview
    • Viewing the List of Conversations
    • Viewing the List of Agents
    • Viewing the Agents’ Activity
• Contact Us