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  5. Viewing the Agents’ Activity

Viewing the Agents’ Activity

Select the Activity tab to view all agent activities:

Analyzing the graphs

On the bottom of the graph, you can see the dates:

The blue lines correspond to the times that the agent was connected.

If you hover over a line, you can see the date and time that the agent was connected:

Exporting the graphs

If you click on the right drop-down menu, you can download the graphs in SVG, PNG, and CSV formats.

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