2. Accueil
  4. Food-Force Portal for Restaurants
  6. Managing Orders
  8. Refund Orders

Refund Orders

At any time when there is a problem with the order, Refund can be chosen. Click Actions -> Refund Order (Refund confirmation window will be popped up) -> Confirm.

Actions in Order Management
Refund Order in Actions

There are two kinds of refund: credit refund (restaurants keep the money and offer customer credit to redeem) and refund money

Credit Refund

  • Click Credit icon -> enter the numbers of credits (or Apply Total) -> choose Expiration Date (can be customized through calendar by checking Custom box, then Select Date) -> Credit

Refund money

  • Click Refund -> Refund -> (refund confirmation) -> Confirm
Refund icon
After clicking Refund, there appears Refund confirmation

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